||Economy 7 (electricity only Direct Debit)
|July – Sept 2023 cap
|Oct – Dec 2023 cap
In order to support domestic energy customers, Ofgem stated that it expects energy regulators to continue improving customer service and ensure support is “accessible, responsive and understanding, including giving time to make pay arrangements and directing customers to further support and advice.”
The energy regulator also noted that it was seeing emerging competitive fixed energy price deals hinting at a slow return to a pre-crisis market.
Alongside the price cap, Ofgem also published a number of decisions including:
- Final Decision to raise the Earnings Before Interest and Tax (EBIT) allowance by £10 per customer per year.
- Remove the temporary Renewable Obligation (RO) ringfencing allowance (worth £8 per customer) which will be covered by the additional EBIT costs.
Read more: Current+
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